Privacy Policy
Last updated: March 2026
Tucker Tools (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at tuckertools.com or interact with us to request quotes or purchase products. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly to us and information gathered automatically when you use our website.
Information You Provide
- Name — to address you properly and process your order or quote request
- Email address — to send order confirmations, shipping updates, and respond to inquiries
- Phone number — to follow up on quotes or orders when needed
- Company name — for business customers requesting commercial quotes
- Shipping address — to fulfill and deliver your order
- Payment information — processed securely through our payment processor; we do not store full card details
Information Collected Automatically
- Browser type, IP address, and device information
- Pages visited, time on site, and navigation paths
- Referring website or search query that brought you to our site
How We Use Your Information
Tucker Tools uses the information we collect to:
- Process and fulfill orders, including shipping and delivery
- Respond to quote requests, inquiries, and customer support issues
- Send transactional communications such as order confirmations and shipping notifications
- Send promotional emails or product updates (you may opt out at any time)
- Improve our website, product catalog, and customer experience
- Comply with legal obligations and resolve disputes
We Do Not Sell Your Data
Tucker Tools does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with trusted service providers who assist us in operating our website and fulfilling orders (such as shipping carriers and payment processors), but only under strict confidentiality obligations and solely as needed to provide those services.
Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. Cookies are small text files stored on your device that help us recognize returning visitors and understand how people use our site.
- Essential cookies — required for the website to function (e.g., shopping cart, session management)
- Analytics cookies — help us understand page traffic and user behavior (e.g., Google Analytics)
- Preference cookies — remember your settings and preferences
You can control or disable cookies through your browser settings. Note that disabling essential cookies may affect site functionality.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmitted through our website is encrypted via SSL/TLS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications at any time via the unsubscribe link in any email
To exercise any of these rights, email us at support@tuckertools.com.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page indicates when the most recent revision was made. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at support@tuckertools.com or call (800) 555-0199.